Data Protection

99bat Privacy Policy – Our Firm Commitment to Protecting Your Data

This privacy policy explains in detail how your personal information is collected, used, and protected at 99bat. We believe transparency is the best policy.


Last Updated: 1 January 2026 | Version 2.4

Section 01Introduction & Scope

By using the 99bat website (https://99bat.bet) and mobile platform, you agree to this privacy policy. It explains what information we collect about you, why we collect it, and how it is used and protected.

We understand how important your personal data is. At 99bat, our privacy policy is more than a formal document — it reflects our genuine commitment to our users. Every member's information is handled with the highest level of protection.

This privacy policy applies when you:

  • Visit the 99bat website or mobile app
  • Create an account or log in
  • Make a deposit, withdrawal, or any other transaction
  • Use our games or Sports Betting services
  • Contact us via customer service or live chat

This policy is developed in alignment with international data protection standards (GDPR-aligned) and complies with applicable laws in Bangladesh.

Section 02What Information We Collect

99bat collects only the data strictly necessary to deliver our services, maintain security, and meet legal obligations. No excessive or irrelevant information is collected.

Data Type Example Purpose of Collection
Identity Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email, address Account Management & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing & AML Compliance
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Gaming history, betting patterns, login times Service Improvement & Responsible Gaming
Cookies Data Session cookies, preference data Improving User Experience

Your full bank card or account details are never stored on our servers — all payment processing is handled through secure third-party gateways.

Section 03How Your Information Is Used

99bat uses your data only for specific, legitimate purposes. We never sell or share your information with third parties without your consent.

  • Account Management: Your information is used for registration, login, and profile updates.
  • Payment Processing: Your payment details are used to process deposits and withdrawals.
  • Security Assurance: Data is analyzed to detect and prevent fraud, hacking, and unauthorized access.
  • Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC regulations.
  • Service Improvement: We analyze behavior to improve your experience on the platform.
  • Contact: To send important updates, promotional offers, and support-related messages.
  • Responsible Gaming: To identify unusual gaming patterns and provide timely support.

You can opt out of marketing emails and SMS at any time by using the unsubscribe link in any email or by contacting our support team.

Section 04Data Sharing & Third Parties

99bat never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Processors: To process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
  • Verification Services: With accredited identity verification agencies as part of the KYC process.
  • Law Enforcement: In response to a court order or a lawful request from a government authority.
  • Technology Partners: Cloud hosting and cybersecurity service providers.
  • Game Provider: Limited data for auditing Live Casino or slots game outcomes.

When sharing data with third parties, we ensure they follow the same privacy standards. Only the information strictly necessary for their specific function is shared.

Important: 99bat never sells your information to third parties for marketing or advertising purposes.

Section 05Data Security Measures

99bat employs industry-leading technical and organizational measures to keep your data safe. Our security infrastructure includes:

  • 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
  • Two-Factor Authentication (2FA): OTP verification provides an extra layer of security for your account.
  • Firewall & DDoS Protection: Advanced server-level protection against cyber attacks.
  • Regular Security Audits: Third-party security experts conduct regular security audits.
  • Data Masking: Sensitive information on the dashboard is partially masked.
  • Restricted Access Control: Only authorized personnel can access specific data.
  • Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

In the event of a data breach, we commit to notifying all affected users within 72 hours and taking all necessary remedial action.

Section 06Cookies & Tracking Technologies

99bat uses cookies and similar technologies on its website to enhance your browsing experience and monitor platform performance.

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Until end of session
Preference Cookies Remembering your language, theme, and preferences 1 Year
Analytics Cookies Understanding site traffic and usage patterns 30 Days
Security Cookies Fraud & Multiple Login Prevention 7 Days

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Section 07Your Data Rights

As a 99bat user, you have full control over your own data. Your key rights are outlined below:

1
Right to Access

You have the right to know what information we hold about you. Upon request, your data will be provided within 30 days.

2
Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected.

3
Right to Erasure

After account closure, you may request deletion of your data in accordance with applicable legal obligations.

4
Right to Restrict Processing

In certain circumstances, you may request that processing of your data be restricted.

5
Right to Data Portability

You can request a copy of your data in a machine-readable format (CSV/JSON).

6
Right to Object

You have the right to object to marketing communications or profiling at any time.

Section 08Data Retention Period

99bat does not retain your data longer than necessary. Retention periods vary by data type and are outlined below:

  • Account Information: For the duration of your active account and 5 years after closure (as required by law).
  • Financial Transactions: 7 years (in compliance with financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming History: 3 years, or longer if required for legal investigations.
  • Support Contact: 2 years.
  • Cookies & Session Data: At the end of each session or up to a maximum of 1 year.

Once the retention period expires, data is securely and permanently deleted or anonymized.

Section 09Protection of Minors' Data

99bat strictly prohibits registration by anyone under the age of 18. Our platform is for adults only, and we do not knowingly collect or store any data relating to minors.

Age verification is mandatory at registration. If a user creates an account with false information and is later found to be under 18, the account will be immediately closed and all associated data permanently deleted.

If you believe a minor is using our platform, please contact us immediately at support@99bat.bet.

Section 10Privacy Policy Updates

99bat may update this Privacy Policy from time to time – due to new legal requirements, technical changes, or service improvements. For significant changes, we will:

  • We will notify you at your registered email
  • We will display notifications on the platform
  • We will update the "Last Updated" date at the top of the page
  • We will notify you at least 14 days before any changes take effect

Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay up to date.

Section 11Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:

  • Email: support@99bat.bet
  • Live Chat: Click the chat icon at the bottom right of the website
  • Support Hours: 24/7, seven days a week

We aim to respond to all complaints and requests within 7 business days. Complex matters may take up to 30 days.

Our Bangla-speaking support team is always on hand to answer any privacy-related questions in a clear and straightforward way.

Our 6 Core Principles for Protecting Your Privacy

Keeping your personal data secure is our top priority at 99bat.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — your data cannot be intercepted.

Data Is Never Sold

99bat never sells your data to third parties. Your privacy is not a commodity to us.

Full Control in Your Hands

You have the full right to view, correct, download, or delete your data. Submit a request at any time.

Transparent Policy

We've written this privacy policy in plain, easy-to-understand language — no complex legal jargon — so you always know where you stand.

Instant Notifications

We notify you immediately of any significant changes or security incidents.

24/7 Bangla Support

Our support team is always available to help you with any privacy-related questions.

Your data is secure – play with complete peace of mind!

Your privacy is fully protected at 99bat. Register now and join Bangladesh's most trusted betting platform.

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